Serial Grievance Raiser

Can anyone point me in the direction of some guidance on how best to approach a colleague who is a serial grievance raiser. On the one side they always have grounds but on the other I also think they may be laying the foundations.
Parents
  • I completely agree, but what if one colleague is being deliberately provocative to make another colleague react in such a way that then enables them to raise a complaint - could that not reasonably be perceived as them using the grievance procedure to bully others?
  • Treat them as two separate things

    If someone is behaving in a very provocative way then deal with it. I am not sure I would class it as bullying however and it depends what they are doing as to how/if I would deal with it

    Its why I suggested mediation as you clearly have a personality clash here.
Reply
  • Treat them as two separate things

    If someone is behaving in a very provocative way then deal with it. I am not sure I would class it as bullying however and it depends what they are doing as to how/if I would deal with it

    Its why I suggested mediation as you clearly have a personality clash here.
Children
  • We had a similar situation a few years ago where we kept getting grievances raised by one individual about every manager they were managed by. In the end, we dismissed the individual for bullying and inappropriate behaviour (they reduced some quite robust managers to tears at times) - and won the subsequent case at Tribunal. Wouldn't recommend it as a go-to position but can be done as a last resort.