Completely messed up weekly payroll run in my first week in new job...

I started a new role in HR last week but it has been hell.  Part of my new role has been to input weekly hours into SAP (I have never worked in payroll before).  During  my first week of doing this I had no one peer checking my work and the codes I have used were wrong.  I ended up paying people for absence when it should have been unpaid - this has now been rectified and now I worried I've also not used the correct coding for unauthorized absence - instead logging this as authorized unpaid (although we would have sent RTW forms out for these during the week because it was another team member actioning these).  I am just sitting tight and hoping that no further issues don't come to light when the staff get their payslips but i have found the whole experience really stressful.  I am determined to do next week's correctly but I am just worried about this week's mess as it was my first time and I look totally incompetent .

The General Manager even came to talk to me about it - should I just quit now?  I feel like total rubbish and the lady who trained me (we are the only 2 in the office) has told me not to worry because things can be rectified but I feel like a failure already - I nearly fell asleep at college last night cos I've been awake worrying all night, since I pressed the button to submit payroll.  

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  • Hi Lesley

    I'm so sorry to hear about your first week, I wouldn't quit - stick it out for a bit longer at least and give yourself a chance. No one goes in to a new job knowing everything!

    I remember my first payroll at a previous job having a cry in the loo because a couple of things had gone wrong, but it does get easier. Don't be afraid to ask for help from your colleague and would it be worth asking for some training on the system from the provider? That's what I did, spent a day training with an expert on the system asking them all my silly questions and really getting to know how everything worked.

    I think like colleagues have said, there's always a worry when you're paying people but it does get easier!
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  • Hi Lesley

    I'm so sorry to hear about your first week, I wouldn't quit - stick it out for a bit longer at least and give yourself a chance. No one goes in to a new job knowing everything!

    I remember my first payroll at a previous job having a cry in the loo because a couple of things had gone wrong, but it does get easier. Don't be afraid to ask for help from your colleague and would it be worth asking for some training on the system from the provider? That's what I did, spent a day training with an expert on the system asking them all my silly questions and really getting to know how everything worked.

    I think like colleagues have said, there's always a worry when you're paying people but it does get easier!
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