Completely messed up weekly payroll run in my first week in new job...

I started a new role in HR last week but it has been hell.  Part of my new role has been to input weekly hours into SAP (I have never worked in payroll before).  During  my first week of doing this I had no one peer checking my work and the codes I have used were wrong.  I ended up paying people for absence when it should have been unpaid - this has now been rectified and now I worried I've also not used the correct coding for unauthorized absence - instead logging this as authorized unpaid (although we would have sent RTW forms out for these during the week because it was another team member actioning these).  I am just sitting tight and hoping that no further issues don't come to light when the staff get their payslips but i have found the whole experience really stressful.  I am determined to do next week's correctly but I am just worried about this week's mess as it was my first time and I look totally incompetent .

The General Manager even came to talk to me about it - should I just quit now?  I feel like total rubbish and the lady who trained me (we are the only 2 in the office) has told me not to worry because things can be rectified but I feel like a failure already - I nearly fell asleep at college last night cos I've been awake worrying all night, since I pressed the button to submit payroll.  

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  • Hello Lesley

    I want to second a point made by Clare Marie: the system for managing payroll should include a checking stage. It doesn't necessarily have to be someone senior to you, but there should be a fresh pair of eyes to look through the payroll reports before the instruction goes to the bank to pay everyone. Sometimes someone from HR enters the changes and someone from Finance checks them, sometimes vice versa. Sometimes it might be another HR person, but this should be built into the system. I'm surprised your new employer's auditors haven't picked up on this.
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  • Hello Lesley

    I want to second a point made by Clare Marie: the system for managing payroll should include a checking stage. It doesn't necessarily have to be someone senior to you, but there should be a fresh pair of eyes to look through the payroll reports before the instruction goes to the bank to pay everyone. Sometimes someone from HR enters the changes and someone from Finance checks them, sometimes vice versa. Sometimes it might be another HR person, but this should be built into the system. I'm surprised your new employer's auditors haven't picked up on this.
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